Alarm.com Self-Monitoring vs. Central Station Monitoring: Which Is Right for You?


Introduction — Choosing the Right Type of Alarm.com Monitoring

If you already own an Alarm.com-compatible system, you have two main monitoring options:
Self-Monitoring or Professional (Dispatch) Monitoring through a UL-certified central station.

Both are powered by the same Alarm.com cloud and mobile app — but they serve different needs and budgets.

At SafeHomeCentral.com, we offer six no-contract Alarm.com plans ranging from $13.95 to $22.95 per month, including both self-monitoring and dispatch options. The most popular is our $17.95 Dispatch Basic plan, giving homeowners full app interactivity plus 24/7 professional dispatch — for about half what big dealers charge.

This article explains the pros, cons, and use cases for each monitoring style so you can decide what’s right for your home or business.


Section 1 — How Alarm.com Monitoring Works

All Alarm.com-enabled systems share three core parts:

  1. Your alarm hardware — a control panel and communicator (Qolsys, 2GIG, Honeywell Vista with SEM, or DSC PowerSeries with SEM).

  2. The Alarm.com cloud — securely handles communication, automation, and mobile-app control.

  3. Your monitoring dealer — provides billing, tech support, and optional dispatch through a UL-certified central station.

Regardless of the dealer, Alarm.com transmits signals over cellular and Wi-Fi for speed and reliability. The difference is who responds when an alarm is triggered — you or a professional dispatcher.


Section 2 — What Is Self-Monitoring?

Self-Monitoring means that you — not a central station — receive alerts directly via the Alarm.com app, text, or email.

✅ How It Works

When an alarm event occurs:

  1. Your system sends the signal to Alarm.com’s cloud.

  2. Alarm.com immediately notifies you and any listed contacts.

  3. You decide whether to call 911, ignore the alert, or check your cameras.

💡 Best For You If You:

  • Prefer full control and instant smartphone alerts.

  • Are frequently home or can respond quickly.

  • Want to avoid the cost of professional dispatch.

  • Use Alarm.com video cameras for visual verification.

💰 Typical Cost

At SafeHomeCentral.com, Self plans start at $13.95–$15.95 per month depending on features and automation options.
There are no contracts, no hidden fees, and you can upgrade to Dispatch later anytime.

🚫 Possible Drawbacks

  • If you miss an alert (sleeping, phone off, on a plane), authorities are not dispatched.

  • Insurance companies usually do not grant discounts without UL-certified monitoring.

  • Your response time is only as fast as you are available.


Section 3 — What Is Central Station (Dispatch) Monitoring?

Professional Monitoring adds a UL-certified central station that automatically responds to alarm signals 24/7.

✅ How It Works

  1. Your Alarm.com system sends a signal to Alarm.com’s servers.

  2. Within seconds, it’s relayed to SafeHomeCentral’s UL-certified monitoring centers.

  3. Operators verify the alarm and dispatch police, fire, or EMS within seconds — typically under 30 seconds.

  4. You receive a text and/or call confirming the event and dispatch status.

💡 Best For You If You:

  • Want 24/7 emergency dispatch when you can’t respond yourself.

  • Need a UL certificate for insurance discounts (usually 15–20%).

  • Manage multiple properties or vacation homes.

  • Travel frequently or have limited cell coverage at times.

💰 Typical Cost

SafeHomeCentral.com’s Dispatch plans start at $14.95 and range up to $22.95 depending on options like automation and video.
All include carrier fees and no contracts.

🚫 Possible Drawbacks

  • Slightly higher monthly cost than Self plans.

  • False alarms may trigger municipal fines (depending on local rules).


Section 4 — Feature Comparison

Feature Self Monitoring Central Station Monitoring
Immediate alerts via app ✅ Yes ✅ Yes
24/7 live dispatch
Insurance certificate eligible
Automation (Z-Wave, scenes) ✅ Enhanced plans ✅ All dispatch plans
Video integration ✅ Video tier ✅ Video and Ultimate tiers
Contract required
Cancel any time
Tech support 7 days a week

Section 5 — Why SafeHomeCentral.com Is the Smart Choice for Both

Unlike dealers that force contracts or limit support to weekday hours, SafeHomeCentral.com offers:

  • Six flexible plans from $13.95 to $22.95 per month.

  • The popular $17.95 Dispatch Basic plan used for most price comparisons.

  • Full coverage across the United States, Canada, and Puerto Rico.

  • UL-certified redundant central stations with sub-30-second response times.

  • Live technical support 7 days a week by phone, chat, or email.

You can view all plans and sign up here:
👉 SafeHomeCentral.com — Alarm.com Cellular Monitoring Plans


Section 6 — Insurance Benefits of Dispatch Monitoring

Insurance companies typically discount homeowners policies by 15–20% for UL-certified dispatch monitoring.
That discount can often offset the entire cost of a Dispatch Basic plan — meaning your monitoring could effectively be free.

Same-day certificates are available once your SafeHomeCentral.com dispatch service is activated.


Section 7 — Making the Switch Is Easy

You can move from any dealer to SafeHomeCentral.com in under an hour:

  1. Confirm your panel model.

  2. Request a Dealer Transfer or IMEI release from your current dealer.

  3. Choose a Self or Dispatch plan.

  4. SafeHomeCentral techs activate and test your system.

  5. Start using your Alarm.com app the same day.


Section 8 — Coverage and Support You Can Count On

  • United States: Nationwide redundant UL centers for maximum uptime.

  • Canada: ULC-listed monitoring centers inside Canada for insurance compliance.

  • Puerto Rico: Full Alarm.com support and dispatch.

  • Support 7 Days a Week: Real North America based technicians available when you need them — not a call center, not overseas.


Section 9 — Stop Overpaying and Get the Right Plan for You

Whether you want complete control through your Alarm.com app or professional 24/7 dispatch, SafeHomeCentral.com lets you choose what fits your budget and lifestyle — without a contract.

Thousands of Alarm.com users across the US, Canada, and Puerto Rico have already switched to SafeHomeCentral.com for better support, faster response, and lower prices.

👉 Visit SafeHomeCentral.com’s Alarm.com Monitoring Plans or call 800-840-6150 today to find your perfect plan.

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