How to Perform a Local Firmware Update on Qolsys IQ Panel 2, IQ Panel 2+, and IQ Panel 4
Keeping your Qolsys IQ Panel updated is crucial for maintaining security, performance, and access to new features. If you’re looking to update the firmware on your Qolsys IQ Panel 2, IQ Panel 2+, or IQ Panel 4, this guide will walk you through the process step by step using the Patch Tag method. Some updates must be performed in stages, so following the correct order is essential.
Why Firmware Updates Are Important
Updating your security panel isn’t just about getting new features—it’s also about keeping your system secure, stable, and optimized.
Benefits of Regular Updates
- Improved Security – Prevents vulnerabilities and strengthens protection.
- New Features – Adds new functionalities to enhance system operation.
- Performance Boosts – Improves speed and reliability.
- Bug Fixes – Addresses known issues for a smoother experience.
- Device Compatibility – Ensures support for the latest smart home devices.
Since some updates require intermediate steps, skipping versions can cause system instability. Always follow the recommended update path.
Pre-Update Checklist
Before starting the firmware update, take the following steps to ensure a smooth process:
-
Check Your Current Firmware Version
- Swipe down from the top of the home screen.
- Tap Settings → Advanced Settings.
- Enter the installer code (default: 1111).
- Tap About to check the current firmware version.
-
Ensure a Stable Power Source
- Keep your panel plugged in to avoid power loss during the update.
-
Connect to a Reliable Wi-Fi Network
- Updates are downloaded over Wi-Fi, so a strong connection is required.
-
Back Up Your Settings (Optional)
- While updates generally retain settings, take note of custom configurations in case adjustments are needed afterward.
Step-by-Step Firmware Update Process
Firmware updates are done using the Patch Tag method, which involves manually entering a code to retrieve the correct update.
Access Advanced Settings
- Swipe down from the top of the screen.
- Tap Settings → Advanced Settings.
- Enter the installer code (default: 1111).
- Tap Upgrade Software.
Apply the Update Using Patch Tags
- Tap Patch Tag and enter the appropriate code for your update (see versions below).
- Tap OK.
- Select Upgrade Using Network (Wi-Fi required).
- The system will download and install the update.
- Once the process begins, DO NOT touch the screen.
- The update will take about 5 minutes, and the panel will reboot automatically when finished.
For offline updates, you may need a Micro SD card (IQ2/2+) or USB update via Access Point (IQ4).
Updating Qolsys IQ Panel 2 & 2+ (Step-by-Step)
Certain updates must be applied in order to ensure compatibility and prevent system issues. Follow these steps in sequence:
Update Steps for IQ Panel 2 & IQ Panel 2+
| Current Version | Update To | Patch Tag |
|---|---|---|
| 2.0.1 | 2.4.2 | iqpanel2.4.2 |
| 2.4.2 | 2.6.2 | iqpanel2.6.2 |
| 2.6.2 | 2.7.2 | iqpanel2.7.2 |
| 2.7.2 | 2.8.1 | iqpanel2.8.1 |
Detailed Steps
- If your panel is on 2.0.1, first update to 2.4.2 using the Patch Tag
iqpanel2.4.2. - Once the update completes, reboot the panel.
- Repeat the process, updating one version at a time, following the table above.
- Finally, update to the latest version, 2.8.1.
⏳ Skipping versions may cause issues! Always update step by step.
Updating Qolsys IQ Panel 4 (Step-by-Step)
IQ Panel 4 requires staged updates. Follow this process carefully:
Update Steps for IQ Panel 4
| Current Version | Update To | Patch Tag |
|---|---|---|
| 4.0.0 / 4.0.1 / 4.1.0 | 4.1.1 | iqpanel4.1.1 |
| 4.1.1 | 4.2.1 | iqpanel4.2.1 |
| 4.2.0 / 4.2.1 | 4.3.1 | iqpanel4.3.1 |
| 4.3.0 / 4.3.1 / 4.3.2 | 4.4.2 | iqpanel4.4.2 |
Detailed Steps
- If your panel is on 4.0.0, 4.0.1, or 4.1.0, update to 4.1.1 using Patch Tag
iqpanel4.1.1. - Once completed, reboot the panel.
- Repeat for each version in the table until you reach 4.4.2.
✅ Following the correct update path ensures smooth operation!
Troubleshooting Common Issues
Firmware Update Failed
- Ensure the panel is plugged in and has a stable Wi-Fi connection.
- Double-check the Patch Tag entered.
- Restart the panel and try again.
Panel Stuck on Boot Screen
- Wait at least 10 minutes—sometimes updates take longer.
- If stuck, power cycle the panel:
- Unplug the power supply.
- Hold the power button for 30 seconds.
- Plug the power back in and restart.
Update Not Showing as Available
- Ensure you’re entering the correct Patch Tag.
- Check if an intermediate update is required (see update paths above).
Post-Update Checks
Once the update is complete, perform the following checks:
-
Verify Firmware Version
- Swipe down → Settings → Advanced Settings → About.
- Confirm the latest version is installed.
-
Test System Functionality
- Check Wi-Fi connectivity and sensor status.
- Test arming/disarming and smart home integrations.
-
Restore Custom Settings
- If any settings were lost, reconfigure them in the settings menu.
Frequently Asked Questions (FAQs)
1. What if the panel fails to update?
- Ensure you have Wi-Fi connectivity and the panel is powered.
- Try rebooting the panel and reattempting the update.
2. Can I revert to an older firmware version?
- No, firmware downgrades are not supported.
3. How often should I check for firmware updates?
- Check every few months to stay up to date.
4. Do I need to back up settings before updating?
- While most updates retain settings, noting custom configurations is recommended.
5. What should I do if I experience issues after updating?
- Reboot the panel.
- Check for network issues.
- If problems persist, contact Qolsys Support.
Keeping your Qolsys IQ Panel updated ensures top performance and security. Follow the correct update steps, and your panel will continue to function smoothly. 🚀
Please don’t forget to leave a review.
